Managed IT Services are technology services and solutions that are carried out by a third party organization. By moving IT operations offsite to a third party, businesses can focus on their most important day to day tasks, without having to rely on internal personnel to solve every aspect of their IT network environment.
Managed IT Services generally include many services, such as:
- Managed Network Infrastructure
- Cloud and Website Management
- Data Backup and Recovery solutions
- Firewalls and Network Security solutions
Managed IT Service Technician – A remote IT professional who manages your network infrastructure from a remote location, without the need for an on-site full time IT staff
Q: Why do I need a Managed IT Service Technician?
A: To allow streamlined management of your IT infrastructure, while reducing the overall costs of hiring a dedicated on-site personnel.
Network Terminologies used in a network environment:
Cloud Services – Cloud services are computer applications which are hosted on remote servers such as Amazon Web Services, Google Cloud, and Microsoft Azure. These applications are accessed remotely from your business network environment.
Cybersecurity – The practice of protecting computer networks and systems from hackers including the principles of Confidentiality, Availability and Integrity
Helpdesk – A ticketing system where clients can submit a Helpdesk ticket in order to resolve a particular issue
Server –A server is a type of computer system that serves files and applications to users. Types of servers include Web Servers (for hosting your websites), File Servers (For sharing files over a network), Terminal Servers (For Remote Desktop users).
VOIP – Voice Over Internet Protocol is a telephony standard that replaces traditional copper phone lines with internet connected technologies.
Benefits of Managed IT Services
Managed IT services are traditionally covered by a Service Level Agreement, meaning that organizations do not have to hire an internal IT team, and go through the hiring process, thus saving time, energy and money on something they can outsource.
Managed IT services are on-demand, meaning that any issues that may arise during the regular course of business or in emergencies, A 24/7 Helpdesk and team of Network Engineers are typically available to resolve most issues.
The On-Boarding Process
First, the Managed Service Provider must do an analysis of your current network environment, examining current systems and firewalls, and determining which equipment is suiting your needs, and which equipment needs to be replaced.
Next, the Managed Service Provider updates, installs and maintains systems regularly to better suit your network environment.
The Managed Service Provider continues to provide IT support from a remote location, responding to issues and dealing with Helpdesk tickets in a timely manner, on call when needed.
To Find a Managed IT Solutions Provider near you: Visit the following webpages:
Anaheim, CA – ManagedITAnaheim.com
Brea, CA – ManagedITBrea.com
Cerritos, CA – ManagedITCerritos.com
Chino, CA – ManagedITChino.com
Corona, CA – ManagedITCorona.com
Fullerton, CA – ManagedITFullerton.com
Newport Beach, CA – ManagedITNewport.com
Long Beach, CA – ManagedITLongBeach.com
Orange, CA – ManagedITOrange.com
Westminster, CA – ManagedITWestminster.com
Seal Beach, CA – ManagedITSealBeach.com
Pomona, CA – ManagedITPomona.com
Inland Empire, CA – ManagedITInlandEmpire.com
Palm Springs, CA – ManagedITPalmSprings.com